Payment Process

 

1. How to Place an Order
When browsing our website, you can add items to your cart and proceed to checkout. Before placing your order, you can review product details, quantities, prices, and delivery information to make sure everything is correct.

2. Price Display
All prices are clearly shown before you complete payment. At checkout, you will see the total amount to be paid, including any applicable taxes and fees. There are no additional charges beyond what is shown on the checkout page.

3. How to Pay
Payments are completed securely using supported bank cards. Your payment details are processed through encrypted systems to protect your information.

4. Payment Verification
After you submit payment, your order will be checked and verified. Once confirmed, you will receive an order confirmation that includes your order number and payment details.

5. Order Processing Time
Once payment is confirmed, we begin preparing your order. Most orders start processing within 1 to 3 business days. Processing times will be clearly communicated and aligned with our shipping arrangements.

6. Payment Issues
If a payment does not go through or is interrupted, the order will not be completed. You can try again or contact us if you need help.

7. Payment Records and Communication
We keep payment records to help manage orders and respond to enquiries. Updates about payment and order status will be sent to the contact details you provide at checkout.

8. Keeping Your Information Secure
We use appropriate technical measures to protect payment-related information. This information is only used to complete your order and manage related services.

9. Contact Us

Contact Address: 209 HAYNES,PINE BLUFF,AR 71603-7309,United States

Customer Service Phone: +1 (501) 209-7834

Customer Service Email: care@tavikento.com

Online Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Europe/London, GMT/BST)